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Crisis Support

Immediate help is available 24/7. You're not alone.

⚠️ MEDICAL EMERGENCY?

If you or someone you know is experiencing a medical emergency, including:

  • Overdose or suspected overdose
  • Suicidal thoughts or plans
  • Severe withdrawal symptoms (seizures, hallucinations, chest pain)
  • Loss of consciousness
  • Difficulty breathing
  • Violent behavior or self-harm

CALL 911 IMMEDIATELY

Or go to your nearest emergency department

National Crisis Helplines

These services are available 24/7 across Canada, free and confidential:

Canada Suicide Prevention Service

24/7 support for anyone in crisis

1-833-456-4566

Text: 45645 | Chat: 988.ca

Kids Help Phone

For youth (under 20) facing any issue

1-800-668-6868

Text: 686868 | Available in French & English

Hope for Wellness Helpline

For Indigenous peoples across Canada

1-855-242-3310

Available in English, French, Cree, Ojibway, Inuktitut

Trans Lifeline

Peer support for trans and questioning people

1-877-330-6366

Provincial & Territorial Crisis Lines

Many provinces and territories offer local crisis and addiction support services:

🍁 British Columbia

BC Mental Health Support & Substance Use Information

310-6789 (no area code needed)

🍁 Alberta

Mental Health Help Line

1-877-303-2642

Addiction Helpline

1-866-332-2322

🍁 Saskatchewan

HealthLine 811

811

🍁 Manitoba

Manitoba Crisis Services

1-888-322-3019

🍁 Ontario

ConnexOntario - Drug & Alcohol Helpline

1-800-565-8603

Mental Health Helpline

1-866-531-2600

🍁 Quebec

Tel-Aide (Montreal)

514-935-1101

Suicide Prevention (Provincial)

1-866-277-3553

🍁 New Brunswick

Tele-Care / TΓ©lΓ©-Soins

811

🍁 Nova Scotia

Mental Health Crisis Line

1-888-429-8167

🍁 Newfoundland & Labrador

Mental Health Crisis Line

1-888-737-4668

🍁 Prince Edward Island

Island Helpline

1-800-218-2885

What to Expect When You Call

Crisis lines are staffed by trained counselors who can:

  • Listen without judgment
  • Help you work through immediate crisis
  • Provide coping strategies and support
  • Connect you with local resources
  • Arrange emergency services if needed

You don't have to be in crisis to call. These services are for anyone struggling, feeling overwhelmed, or needing someone to talk to.

Overdose Response

If you witness an overdose:

  1. Call 911 immediately
  2. Administer naloxone (Narcan) if available
  3. Place person on their side in recovery position
  4. Stay with them until help arrives
  5. Provide information to paramedics honestlyβ€”Good Samaritan laws protect callers

Good Samaritan Drug Overdose Act

In Canada, the Good Samaritan Drug Overdose Act provides some legal protection for people who seek emergency help during an overdose. You can call 911 without fear of being charged for simple drug possession.

After a Crisis

Once immediate danger has passed, consider:

  • Seeking professional addiction treatment
  • Attending support group meetings
  • Following up with a doctor or counselor
  • Creating a safety plan for future crises
  • Connecting with family or trusted friends

Ready for Long-Term Help?

Crisis support provides immediate help, but treatment addresses the underlying addiction. Find professional care when you're ready.